Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on domain. It is designed to ensure transparency and fairness while providing maximum legal protection to huzuwazhikogade in accordance with applicable laws in Portugal.

Scope and Applicability

This policy applies to all transactions conducted through domain. By making a purchase, you agree to be bound by this Refund Policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from domain.

Definitions

  • Product(s): Any goods or services offered for sale on domain.
  • Customer: Any individual or entity that purchases products from domain.
  • Refund: The return of funds to the Customer for a Product purchased from domain.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following circumstances:

  • The Product is defective or not as described.
  • The Customer has received the wrong Product.
  • The Customer cancels the order within 14 days of receipt, in accordance with the Consumer Rights Directive (2011/83/EU).

2. Refund Process

To initiate a refund, Customers must:

  1. Contact huzuwazhikogade within the applicable timeframe via email at help@huzuwazhikogade.sbs or by phone at +351 912 140-4269.
  2. Provide proof of purchase and a detailed description of the issue.
  3. Return the Product to the address specified by huzuwazhikogade within 14 days of receiving the return authorization.

3. Refund Timeline

Once the returned Product is received and inspected, huzuwazhikogade will process the refund within 14 days. The refund will be issued to the original payment method used at the time of purchase.

4. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Digital products or services once accessed or downloaded.
  • Gift cards or promotional items.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear information regarding the refund process.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Return Products in their original condition and packaging.

Limitations and Disclaimers

huzuwazhikogade shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of Products. This includes, but is not limited to, loss of profits, data, or other intangible losses. The maximum liability of huzuwazhikogade shall not exceed the amount paid by the Customer for the Product in question.

Data Protection/Security

All personal data provided by Customers during the refund process will be handled in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). Customers have the right to access, rectify, or erase their personal data as outlined in our Privacy Policy.

Changes to Policy

huzuwazhikogade reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: huzuwazhikogade
Phone: +351 912 140-4269
Email: help@huzuwazhikogade.sbs
Address: **Lisbon Business Hub,** Avenida da Liberdade, 234, Floor 5, Office 12, Lisbon, 1250-140, Portugal.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Portugal.